3.0 Notifications in the Dots Business app

The Notifications tab displays all notifications about cancelled orders and new reviews.

New review notification

When a new review appears, your pick-up point’s phone number for messages will receive a call asking you to respond to the new notification. In addition, a sound notification will be played until you mark the notification as viewed. When a new review arrives in the app, you will also see a push notification and hear a sound signal.

After marking the notification as viewed, you have to read the review and respond to it in the Reviews tab.

Canceled order notification

When an order is canceled, your pick-up point’s phone number for messages will receive a call asking you to respond to the new notification. In addition, a sound notification will be played until you mark the notification as viewed. When a new review arrives in the app, you will also see a push notification and hear a sound signal. All canceled orders are displayed in the Archive tab.

Click the Read All button to mark all notifications as viewed.

Link to this article: here.

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Updated on: 25/12/2024