The Monitoring Panel allows you to export lists of orders and products for route planning and kitchen workload planning. This is relevant for companies that only accept orders for future dates. Couriers deliver orders to several addresses within one route, and then return to a company location.

Setting up the necessary parameters

First, you need to pause receiving orders for today and enable automatic changing of statuses . To do so, select a city in the Control Panel and go to Companies > select a company > Timings tab.




We also recommend configuring the following parameters:

In the Orders for a specific time field, select Slots. In the Interval between delivery time options field, select 1 hour or more.

Select manual order assignment mode in the city settings.

Exporting the list of products

Exporting a list of products allows you to download a list with the number of products/dishes ordered for certain hours of the selected day. This allows you to plan your kitchen and check the correct amount of ingredients for cooking.

To do this, select the city and the company/location in the upper left corner of the Monitoring Panel. Then go to the Pre-orders tab, select the desired date and click Export of products to CSV. After that, the file download will start (see example below).

Exporting the list of orders

Uploading a list of orders for a specific date allows you to get an array of data, with the details of each order, which can be used to create routes using third-party services.

To download the list of orders for a specific date, select the city and the company/location in the upper left corner of the Monitoring Panel. Then go to the Pre-orders tab, select the desired date and click Export of orders to CSV. After that, the file download will start (see example below).



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Updated on: 27/05/2024