2.0 Place an order in the Dots Business app

Placement of new orders from the app may be helpful in cases when customers want to place an order from the location, or by phone. Use the New order tab to place a new order. After placing it, working with it is the same as with a regular order.

To place a new order, go to the New order tab and fill in all the required fields:

Customer’s name. The name of the customer who will receive the order.
Examples
Alex
Sergio

Customer’s phone number. Customer's phone number with operator code.
Example
0980000000

Note. Note to the order in any format. Will be seen by operators, couriers, and cashiers.
Example
Pepperoni without cheese

Delivery type. Available options:
- Standard delivery
- Doorstep delivery
- Takeaway
- Reservation
- Serving at the table
- Room delivery
- Postal delivery

Delivery address. An address is required for all delivery methods. In case of placing a takeaway order, table reservation, etc., just add the location’s address.

Street. Street name only.
Example
Oxford St.

House number. House number only.
Example
15

Flat number. Apartment number only (if required).
Example
107

Floor. Floor number only (if required).
Example* *
1

Bill. Order price including the price of packaging.

After filling in all the fields, you must ask for the customer’s consent to the storage, processing, and transfer of personal data. If the customer agrees, tap on the corresponding checkbox.




In case of standard delivery or doorstep delivery, you must check the delivery price by taping Calculate the delivery price. Then the system will calculate the delivery cost depending on the delivery distance. For more information about the delivery zones, see here




After filling in all the required fields, tap Confirm to place an order. After that, the order will appear in the Notifications tab.





Link to this article: here

Updated on: 28/05/2024