Creating a Monitoring Panel operator allows you to add a new user who will be able to manage orders in the panel.

Open the Users section of the Control Panel.
Select the Users tab => Users list.
Click the Create button.
Fill in all required fields.
Click Save.

Setup requirements

Phone. Phone number of the operator. This field allows you to enter only one phone number, which is specified in an arbitrary format.
Examples
380990000000
0980000000
Note: This field is mandatory.

Email. The e-mail address of the operator, which is used for authorization in the Monitoring Panel.
Examples
name@dotsplatform.com
alex@gmail.com

Password. The unique password of the user, which will be used for authorization in the Monitoring Panel. Filled in any format.

Status. Select "Active".

Nickname The callsign number of the operator is indicated.
Examples
101
115
078

Name. The username that will be displayed in all elements of the system. Filling in this field is mandatory. It is specified in an arbitrary format.
Examples
Sergey
Andrew
Svetlana

Operator - the switch is active (access to the Monitoring Panel is required).

In the fields I agree to the processing and transfer of personal data and Subscription status, the switch must be turned on.

Access level. Select Moderator.

The role of the moderator. Select Call Center Operator.

Management in cities. Select the city in which the current operator will work.

Note: The Operator role is edited in the User Roles section.

Link to this article: here.

Updated on: 02/05/2024