2.0 Why does the customer not receive an SMS with a confirmation code?

• Problems of the mobile operator;
• Problems with the client's phone or coverage area;
• Zero balance on the SMS service account;
• System protection does not allow you to make more than one order for one phone number within one minute;
• The user's phone number is blacklisted;
• In the user settings, the setting - Do not require an SMS code when placing an order is activated;
• When placing an order, the user entered an incorrect phone number;
• Integration with SMS gateways is not configured;
• The user is in superadmin status.
• You can learn more about this functionality here.

Link to this article: here.

Updated on: 17/06/2024