Articles on: 2.0 F.A.Q.

2.0 Why is the Courier on the map function not available in the app?

The Courier on Map feature may not be available in the mobile app for several reasons:

The display is turned off in the settings. Configurable in Control Panel → Settings → Cities → edit → Delivery → Courier Tracking → Real-time courier tracking field.



The courier turned off GPS location tracking on their smartphone.

The Courier is offline.


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Link to this article: here

Updated on: 18/06/2024

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