2.0 Why does the customer not receive an SMS with a confirmation code?
Problems of the mobile operator;
Problems with the client's phone or coverage area;
Zero balance on the SMS service account;
System protection does not allow you to make more than one order for one phone number within one minute;
The user's phone number is blacklisted;
In the user settings, the setting - Do not require an SMS code when placing an order is activated;
When placing an order, the user entered an incorrect phone number;
Integration with SMS gateways is not configured;
The user is in superadmin status.
You can learn more about this functionality here.
Link to this article: here.
Problems with the client's phone or coverage area;
Zero balance on the SMS service account;
System protection does not allow you to make more than one order for one phone number within one minute;
The user's phone number is blacklisted;
In the user settings, the setting - Do not require an SMS code when placing an order is activated;
When placing an order, the user entered an incorrect phone number;
Integration with SMS gateways is not configured;
The user is in superadmin status.
You can learn more about this functionality here.
Link to this article: here.
Updated on: 17/06/2024
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