Creating a Monitoring Panel operator allows you to add a new user who will be able to manage orders in the panel.

1. Open the Users section of the Control Panel.
2. Select the Users tab => Users list.
3. Click the Create button.
4. Fill in all required fields.
5. Click Save.

Setup requirements

• Phone. Phone number of the operator. This field allows you to enter only one phone number, which is specified in an arbitrary format.
  Examples
  380990000000
  0980000000

• Email. The e-mail address of the operator, which is used for authorization in the Monitoring Panel.
  Examples
  name@dotsplatform.com
  alex@gmail.com

• Password. The unique password of the user, which will be used for authorization in the Monitoring Panel. Filled in any format.

• Status. Select "Active".

Nickname The callsign number of the operator is indicated.
Examples
101
115
078

• Name. The username that will be displayed in all elements of the system. Filling in this field is mandatory. It is specified in an arbitrary format.
  Examples
  Sergey
  Andrew
  Svetlana

• Operator - the switch is active (access to the Monitoring Panel is required).

In the fields I agree to the processing and transfer of personal data and Subscription status, the switch must be turned on.

• Access level. Select Moderator.

• The role of the moderator. Select Call Center Operator.

• Management in cities. Select the city in which the current operator will work.

Link to this article: here.

Updated on: 02/05/2024