2.0 Control panel. Users. Customers
This section displays a list of all service clients and additional information about them in the form of a table.
Select the Users section from the Control Panel menu.
Open the Clients section and go to the Clients tab.
Search field in the list. Allows you to search for customers by phone number, name, email.
The filter field is based on the client's city. Finds Users according to the selected Role.
Field filter by status. Filters Clients according to statuses - All statuses, Active, Blocked, Deleted.
Name. The client's name in the system. When you click on the name, a window with the customer's order history will appear.
Phone. The customer's contact phone number, which is used when placing orders. The customer's order history is also linked to this number. By clicking on the number, it will be automatically copied.
Language. The language that is relevant for this client.
Order. The number of customer orders (the average check is indicated in parentheses).
Cashback What amount is available in the client's Cashback account.
City. The city in which the customer made the last order.
Status. Current user status in the system. If you double-click on the status, it will be possible to change it. Selection options in the field:
Active. The user is active and has access to placing orders or managing the system, depending on the role of the moderator.
Blocked. The user cannot log in to the service controls or place an order using the specified phone number.
Deleted The user account has been deleted and cannot be recovered.
SMS history access icon. Opens the history of SMS sent to the client.
Link to this article: here.
Settings
Select the Users section from the Control Panel menu.
Open the Clients section and go to the Clients tab.
Displayed items
Top of the page
Search field in the list. Allows you to search for customers by phone number, name, email.
The filter field is based on the client's city. Finds Users according to the selected Role.
Field filter by status. Filters Clients according to statuses - All statuses, Active, Blocked, Deleted.
Table of customers
Name. The client's name in the system. When you click on the name, a window with the customer's order history will appear.
Phone. The customer's contact phone number, which is used when placing orders. The customer's order history is also linked to this number. By clicking on the number, it will be automatically copied.
Language. The language that is relevant for this client.
Order. The number of customer orders (the average check is indicated in parentheses).
Cashback What amount is available in the client's Cashback account.
City. The city in which the customer made the last order.
Status. Current user status in the system. If you double-click on the status, it will be possible to change it. Selection options in the field:
Active. The user is active and has access to placing orders or managing the system, depending on the role of the moderator.
Blocked. The user cannot log in to the service controls or place an order using the specified phone number.
Deleted The user account has been deleted and cannot be recovered.
SMS history access icon. Opens the history of SMS sent to the client.
Link to this article: here.
Updated on: 11/04/2024
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