> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why doesn’t it transfer from the site to social network accounts when clicking on the corresponding icons (Instagram / Facebook)?

In order for the links to social networks placed on the main page of the site to be active, you need to go to **Control Panel → City → General**, insert links to social networks into the fields **Facebook page** and **Instagram page** and save the changes.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1nw4dy8.png)


Link to this article: ** [here](https://dots.crisp.help/en/article/why-doesnt-it-transfer-from-the-site-to-social-network-accounts-when-clicking-on-the-corresponding-icons-instagram-facebook-n6otfh/) **