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# Why can't the company change the dispatch time?

The company cannot change the dispatch time if the client has placed an order for a specific time, since the remaining time may not be enough for the courier to deliver the order at a convenient time for the client.



If such a need is objective and occurs systematically, it is recommended to review the logistics settings in the **Control Panel → City→ Logistics**, in particular the parameters of the Maximum delivery time and the Minimum order pickup time, in order to prevent such difficulties in the future.  



Link to this article: [here](https://dots.crisp.help/en/article/why-cant-the-company-choosechange-the-dispatch-time-in-the-company-panel-l3raia/)