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# Why are the orders of one customer assigned to the same operator?

If a customer has an active order that is linked to a specific operator, when creating next orders, they will be automatically assigned to the same operator. This is done to prevent operators from missing duplicated orders. 


Link to this article: [here](https://dots.crisp.help/en/article/why-are-the-orders-of-one-customer-assigned-to-the-same-operator-2ho4j3/)