2.0 What should an operator do if a customer wants to add items to an active order?

If the client wants to add items to the active order, the operator can change the cost of the order and add a comment, in the Wish field on the order card, with a description of the added items. If the function of the operator and the manager of the company is performed by two different people, it is imperative to inform the company of the changes, by phone or in another reliable way.




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Updated on: 18/06/2024