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# The Courier Call functionality is unavailable

###### The message in the company panel that the courier call is unavailable appears in cases when:

* The company is on pause
* The company does not work according to schedule

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/photo2023-04-1714-53-09_redh4m.jpg)

Link to this article: ** [here](https://dots.crisp.help/en/article/the-courier-call-functionality-is-unavailable-1ejktr0/) **