> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Release of the new application design

The design of the application has been completely rethought and updated. This made it more convenient to use and contributed to the conversion rate. In addition, a dark theme is now available in the application.


# The side menu of the application contains the following sections:

*   Profile
    
*   My addresses
    
*   Cashback
    
*   Active orders
    
*   Order history
    
*   Notifications
    
*   Support
    
*   Settings
    
*   About the service
 
![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_193wddt.png)   

The **Profile** section contains the user's name and phone number.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1vp7e17.png)

The **My Addresses** section contains all the addresses where this user placed an order.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1vcftj3.png)

The **Cashback** section contains the history of cashback accrual.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_5lf14n.png)

The **Active Orders** section displays all currently active orders.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1ylza25.png)

The **Order History** section contains all orders made by the user (both successful and cancelled).

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_lk9850.png)

The **Notifications** tab receives notifications of all changes regarding orders, as well as promotional push notifications.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_sgdsuf.png)

On the **Support** tab, you can contact the support operator of the service.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_w1uuu4.png)

On the **Settings** tab, you can select the display theme, the application language, and delete your account.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_7t191h.png)

The **About** tab contains information about the app version and a link to the privacy policy.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_hvv6d3.png)

At the top of the screen of the company, there are links to reviews, information about the speed and cost of delivery, and information about the company.


![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1ugkl1f.png)
When you click on the **Reviews** section button, you can see all moderated reviews.



![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1qtxi0k.png)
The **Delivery Speed** section displays information about the average delivery time for orders.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1xakifl.png)


The **Delivery cost** section contains information about the cost of delivering orders.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1o879eh.png)

The **Info** section contains information about the company - address, delivery area, order acceptance schedule, payment and receiving methods.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_ztdxzd.png)
Below are **banners of current promotions** located. When you click on the banner, detailed information about the promotion is displayed.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_9y0i9y.png)
![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1py8zd9.png)

To place an order, you must add the selected products to the cart by clicking on the **“Add”** button in the product card or by long pressing on the product card.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_6j98qy.png)

When you go to the **Cart**, you will see a list of all added items and packaging, a scale for the amount of the order required to receive free delivery, as well as recommended dishes. At this stage, you can increase the number of items that have already been added to the cart.


![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_8m1g5b.png)

### When proceeding to **Checkout**, the following fields are displayed for filling in information:

*   The method of receiving the order and the calculated cost of delivery.
    
*   Choice of receiving time.
    
*   Customer data: customer name, phone number, number of persons, order note.
    
*   The field for applying the promo code.
    
*   The field for applying cashback.
    
*   Choice of payment method and "Change" field in case of cash payment.
    
*   "Confirm" button.
    

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_cwd5cq.png)

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1au6zth.png)

Once an order has been placed, it is recorded in the system. Further work with the order takes place in the Monitoring Panel, the restaurant panel and the courier application. The placed order is displayed in the client's application, on the **Active Orders** tab, where the client can view it or cancel it if necessary.


Link to article: [here](https://dots.crisp.help/en/article/release-of-the-new-application-design-18rr308/)