> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to make the operator able to charge cashback?

In order for the operator to be able to charge cashback, they must be granted the appropriate access. To do this, go to **Control Panel → User roles** → edit role, in the **Monitoring. Cashback** section, check the **View, Add** checkboxes.




![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1najb11.png)

Link to this article: [here](https://dots.crisp.help/en/article/how-to-make-the-operator-able-to-charge-cashback-1o1fwgh/)