How to charge compensation to the client, or make amends to them for any problematic situation?
If you need to compensate the client for some amount or make a discount, as an apology, you can use one of several methods:
Cashback accrual. You can accrue cashback manually in the client card on the Cashback tab. Cashback can be credited manually to users with at least one completed order. (We recommend using this option).
Sending an SMS message to the client with a promo code for a discount, certificate or free delivery.
Top up the customer's mobile phone account
Link to this article: here
Cashback accrual. You can accrue cashback manually in the client card on the Cashback tab. Cashback can be credited manually to users with at least one completed order. (We recommend using this option).
Sending an SMS message to the client with a promo code for a discount, certificate or free delivery.
Top up the customer's mobile phone account
Link to this article: here
Updated on: 07/07/2023
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