> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to change the dispatch time of the order in the company?

To change the minimum time for dispatching an order to a courier, you need to go to **Control Panel → Cities** → edit → **Logistics**, and enter the required time in the **Min. time for dispatching an order** field.




![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_qvztrn.png)

If changes need to be made at the dispatch time of a particular order without changing the system settings, there are several options for making these changes:

*   Changes can be made by the operator in the Monitoring Panel by opening the **Card** of the order, the dispatch time of which needs to be changed:
    


![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_jmkqc6.png)

*   Changes can be made by the company itself in the **Restaurant Panel** by clicking on the **Order Dispatch Time** field:
    


![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1b0y06n.png)


![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_13jljpl.png)

It is important to take into account that when the **Order Dispatch Time** by the company changes, the **Delivery Time** for this order also changes, and therefore the client receives an SMS message about the changes. Rescheduling orders should be done only in cases of emergency.


Link to this article: [here](https://dots.crisp.help/en/article/how-to-change-the-dispatch-time-of-the-order-in-the-company-17zhwnk/)