> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to add a new operator to the system?

To add a new operator to the system, go to **Control Panel → Users → Add user**.



![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_ay5ugg.png)

In the **Access level** field select **Moderator**, in the **Moderator role** field select **Call Center Operator**. Also activate the **Operator** option.


![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_rd5grc.png)

You can learn more about user settings in the ** [text](https://dots.crisp.help/en/article/add-a-new-operator-ttlvmv/) ** nstruction.



Link to this article: [here](https://dots.crisp.help/en/article/how-to-add-a-new-operator-to-the-system-1vdmfu5/)