> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# For the correct operation of several languages, it is necessary to complete several points:

*   You need to fill in translations at the city level. It is configured in the **Control Panel → Cities** → edit → **Translations**. Translations must be added in all fields, on each tab corresponding to the desired language.
    

[![](https://storage.crisp.chat/users/helpdesk/website/b358f03586899000/128a80bf-85cd-4ff8-a970-2b8e1d_qu8akv.png)](https://downloads.intercomcdn.com/i/o/626052354/8424c45d089a1f8c688d294c/image.png)

*   You need to fill in translations in categories at the city level. It is configured in **Control Panel → City** → edit → **Categories → Translations**. Translations must be added in all fields, on each tab corresponding to the desired language.
    

[![](https://storage.crisp.chat/users/helpdesk/website/5579fd72dc9a2800/520a9dd7-82e7-40f3-889a-f77699_cob6ll.png)](https://downloads.intercomcdn.com/i/o/626053014/da5904f8846fec5178bf7610/image.png)

*   You need to fill in translations for promotions at the city level. It is configured in the **Control Panel → Cities** → edit → **Promotions** → edit → **Translations**. Translations must be added in all fields, on each tab corresponding to the desired language.
    

[![](https://storage.crisp.chat/users/helpdesk/website/768bd26a49342400/177a3e3b-48d3-4662-9eee-b6a703_40tagx.png)](https://downloads.intercomcdn.com/i/o/626053877/0ba6c5e96561dc60441594af/image.png)

*   You need to fill in translations in categories at the company level. It is configured in the **Control Panel → City** → **Company** → edit → **Categories → Translations**. Translations must be added in all fields, on each tab corresponding to the desired language.
    

[![](https://storage.crisp.chat/users/helpdesk/website/67284da7a1153000/a355606f-3859-43cb-8daf-e2baa7_opb1qg.png)](https://downloads.intercomcdn.com/i/o/626054354/a757dcdf4b81238f2d40ee9f/image.png)

*   You need to fill in translations in products at the company level. It is configured in the **Control Panel → City → Company** → edit → **Products** → edit → **Translations**. Translations must be added in all fields, on each tab corresponding to the desired language.
    

[![](https://storage.crisp.chat/users/helpdesk/website/e5d2b12f7ba3e800/b936f9c7-0b09-4a1f-b1ee-d3e908_1p9wa4.png)](https://downloads.intercomcdn.com/i/o/626055050/f8e8f33ddfd5fe5286ad5179/image.png)

*   You need to fill in translations in promotions at the company level. It is configured in the **Control Panel → City → Company** → edit → **Promotions** → edit → **Translations**. Translations must be added in all fields, on each tab corresponding to the desired language. You can also add a promotion poster for each individual language.
    

[![](https://storage.crisp.chat/users/helpdesk/website/9717132103f41800/0aecad36-9639-464f-a49e-d460ba_2r42bz.png)](https://downloads.intercomcdn.com/i/o/626055877/f114ddf25811a7b84125acd2/image.png)

*   You need to activate all the necessary languages in the **Control Panel → Settings → Languages** → in the quick action menu in the **Status** column, by double-clicking you can select the **Active** status.
    

[![](https://storage.crisp.chat/users/helpdesk/website/ec81d1f3beac2000/8b4afc63-d581-4f64-932c-933cc8_15zk3jg.png)](https://downloads.intercomcdn.com/i/o/626056351/2687d7d1c98e0455d3fdfc35/image.png)

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Link to this article: [https://dots.wiki/1157E](https://dots.wiki/1157E)