> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Display the status of the first order for a new customer

After the first order, 24 hours must pass for the customer to no longer be identified by the system as a new one. If multiple orders are created on the first day, each will be counted as the first.



Link to this article: ** [here](https://dots.crisp.help/en/article/display-the-status-of-the-first-order-for-a-new-customer-qmxpen/) **