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# 3.0 Call courier feature is unavailable

**The message "We cannot create an order. Restaurant ... is not accepting orders at this time. Please try again later." appears in the company panel in the following cases:

* The company is on pause
    
* The company is not operating according to its schedule

Link to this article: [here.](https://dots.crisp.help/en/article/30-call-courier-feature-is-unavailable-1g1x1dc/?bust=1735133559430)

**