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# 2.0 Why the discount promotion with promo code isn't working?

A promotion with a promo code may not work if a similar promotion with automatic application has already been created in the company. In order for the promotion with the promo code to work, you must disable the promotion with automatic application. 

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Link to this article: ** [here](https://dots.crisp.help/en/article/why-the-discount-promotion-with-promo-code-isnt-working-2kjjgu/) **