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# 2.0 Why does a sound signal appear in the Monitoring Panel when there are a certain number of notifications?

The sound is playing in the **Monitoring Panel** because there is an unaccepted notification. You need to go to the **Notifications** tab and click on **Viewed**.

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![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_cjlias.png)

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Link to this article: ** [here](https://dots.crisp.help/en/article/why-does-a-sound-signal-appear-in-the-monitoring-panel-when-there-are-a-certain-number-of-notifications-1w3t3x8/) **