> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
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# 2.0 Why can't the user enable/disable the operator?

The operator can be enabled/disabled by users with the required access rights. To enable/disable an operator, go to the **Monitoring Panel → Cities**, and click on the link in the field with the required operator to make changes. In the window that opens, select the desired status from the drop-down list.




![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_7ywqmm.png)

Link to this article: [here](https://dots.crisp.help/en/article/why-cant-the-user-enabledisable-the-operator-4tcenn/)