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# 2.0 What to do if the client's address was determined incorrectly and there is no possibility of its correct distribution?

To distribute such orders, you need to:

1. Change the client's address to the correct one.

**This can be done in two ways:**

*   In the opened order card, you need to click on **edit address** and drag the label manually to the desired address.
    

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_147t6rs.png)

*   Enter the desired address in Google Maps and copy the coordinates.
    

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_qny5q2.png)


After that, in the opened order card, you need to click on **edit address** and in the pop-up window replace it with those that you copied in Google Maps and check the **Set coordinates manually** box.



![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_cbgmwo.png)
* * *

**IMPORTANT!**

_In both cases, before saving, you need to click on the **DEFINE** button and visually check the correctness of the coordinates._

2. Distribute the order to the address of the company you need. To do this, in the opened order card, you need to click on **Distribute** and select the desired address of the company.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1bj7u1k.png)

It may take several minutes for the delivery address coordinates to update.

* * *

Link to this article: ** [here](https://dots.crisp.help/en/article/what-to-do-if-the-clients-address-was-determined-incorrectly-and-there-is-no-possibility-of-its-correct-distribution-19kzhw3/) **