> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 2.0 View archive and statistics of orders in the Dots Business app

The **Archive** tab contains a summary of completed orders for the selected time period. It also has a list of all completed orders, which can be downloaded in PDF format. It helps you to view detailed information on orders.


![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1x6903g.png)

# Available elements

###### At the top of the page are filters and settings that include:

*   Fields for choosing a time interval.
   
![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_budiek.png) 

*   **Order archive in PDF**. Lets you download the order archive in PDF format. Orders in the document contain exactly the same information as when they are displayed in a form of a table.
    
*   **Table view**. Select the checkbox to view orders in a table view instead of order cards.
    
![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_129uw8k.png)

### Below is a statistics of accepted orders, which includes the following indicators:

*   **The number of completed orders**. The number of successfully completed orders for the selected time period and their ratio to the total number of orders.    
*   **The total value of all orders**. The total value of all orders for the selected time period.    
*   **The total amount of withdrawn cashback**. The number of orders which were paid by cashback and the total amount of withdrawn cashback.    
*   **Website**. The number of successfully completed orders placed through the website and their ratio to the total number of successfully completed orders.    
*   **Apps**. The number of successfully completed orders placed through the app and their ratio to the total number of successfully completed orders. In addition, there’s a ratio of successfully completed orders placed from iOS and Android devices.    
*   **Phone**. The number of successfully completed orders placed through the call center and their ratio to the total number of successfully completed orders.    
*   **On-site**. The number of successfully completed orders placed at the company location and their ratio to the total number of successfully completed orders.    
*   **Online payment/cash**. The quantitative and percentage ratio of successfully completed orders paid online to orders paid in cash.    
*   **Cancelled orders**. The total number of canceled orders and their ratio to the total number of orders.    
*   **Average number of orders per day**. The average number of orders per day, which depends on the selected time period and the total number of orders for this period.    
*   **Average time of order confirmation**. Average time of order confirmation by the company location.    
*   **Average time of order preparation**. Average time from order confirmation until it’s ready for pickup.    
*   **Average time of order delivery**. Average time of delivery to a customer.    
*   **Average time of confirmation and preparation of orders**. Average time from order distribution to estimated pickup time.    
*   **30 days forecast**. Forecast of successfully completed orders for 30 days depending on the average number of successfully completed orders within the selected time period.    
*   **Average check**. The average check for the selected time period.    
*   **Delivery**. The number of successfully completed orders with delivery within the selected time period. It also shows the ratio of standard delivery to doorstep delivery orders.    
*   **Takeaway**. The number of successfully completed takeaway orders and their ratio to the total number of successfully completed orders.    
*   **Reservation**. The number of successfully completed table reservation orders and their ratio to the total number of successfully completed orders.    
*   **Postal delivery**. The number of successfully completed postal delivery orders and their ratio to the total number of successfully completed orders.
    
Below the summary information is a list of all orders that were in process within the selected time period.

Link to this article: ** [here](https://dots.crisp.help/en/article/view-archive-and-statistics-of-orders-in-the-dots-business-app-16gb5vr/) **