> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 2.0 Payment statistics in the Monitoring Panel

Go to **Archive** > **Finance** to view a list of all orders with online payment for the selected period of time. In addition, you can export the archive of orders in CSV format, or you can view detailed information on each order.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_ivpk4y.png)

# Available elements

To view the order archive, you must select a city in the upper left corner of the Monitoring Panel and apply the necessary filters.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_jrd37h.png)

*   Order status (all order statuses, successful, cancelled, in progress).    
*   Bill status (all bill statuses, processing, completed, failed, cancelled).    
*   Payment status (waiting, on hold, deducted, credited, reversed, expired, unsuccessful, cancelled).    
*   Deduction type (all types of deduction, with the splitting, without the splitting).    
*   Time interval (date, month, year).    

**Note:** The maximum time interval is 3 months.

Click **Export to CSV** to download the order archive.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1vntpmm.png)

Below the filters is the number of online payments and the total value of orders for the selected time period.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_109pd2o.png)

Below is the list of orders that includes the following elements:

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_c0x2br.png)

*   Ordering date.    
*   City of ordering.    
*   Order number, by clicking on which its ** [card](https://dots.crisp.help/en/article/order-card-in-the-monitoring-panel-1n8sxag/) ** will open.    
*   Company name and location address.    
*   Total order value (order price + delivery cost).    
*   Order status.    
*   Bill status.    
*   Payment status.    
*   Split.
Yes. Funds for order price and delivery costs are split and sent to two different merchants.
No. Payment of the order price and the cost of delivery goes to one merchant            
*   Link to detailed payment information on the payment gateway page.    
*   Text note. Double click to edit.
           
Link to this article: ** [here](https://dots.crisp.help/en/article/payment-statistics-in-the-monitoring-panel-1gtt89v/) **