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# 2.0 Order archive and statistics of completed orders in the Dots Delivery app

# Archive of orders

Order archive shows all your orders for a specific month. To view it, go to **Profile** > **Order archive**.


![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_15p6z1b.png)

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_m7yn9n.png)

When taping on the order, you’ll see a screen with information about it. The **Map** tab shows the order delivery route.


![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1syc1jb.png)

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_fwonp8.png)

# Order statistics

Order statistics contains summary information about completed orders for a certain period of time (current week, current month, etc.). To view orders statistics, go to **Profile** > **Statistics**.


![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1y8jpmm.png)

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_zv3y70.png)

### The following information is available on the screen:
*   The number of completed orders.    
*   The number of completed orders with standard delivery.    
*   The number of completed orders with doorstep delivery.    
*   Average order delivery time.    
*   Cumulative working time.    
*   The average number of orders per hour.
    

Below is a list of all orders that were in work for the selected time period. Each list item contains:
*   Date of order completion    
*   Lead time    
*   Order number in the system
    

When you tap on a specific order, you’ll see a screen with ** [order details](https://dots.crisp.help/en/article/courier-app-orders-tab-order-card-4o7xx8/). **

**Note**: If the order is crossed out, then it wasn’t completed, was transferred to another courier, or canceled.


###### If the virtual account feature is enabled, then additional information will appear when viewing the order statistics:
*   The total amount of money you earned over a certain period.    
*   The amount of funds that was credited to your virtual account, and must be compensated by the delivery fleet/service. Includes the following elements (excluding already received funds):
- Cashless (delivery) - compensation for the delivery of orders.
- Cashless (other) - compensation for gift vouchers and promo codes applied to orders, as well as for delivery cost in cases of online payment.
- Cashless (cashback) - compensation for the cashback applied to the orders.
- Cashless (certificate) - compensation for the city vouchers applied to orders.
            
*   The average amount of money earned for the delivery of one order.
    
Below is a list that shows all orders that were in work during a certain period. Each order in the list contains the ratio of the amount received in cash upon delivery and the amount that was credited to your virtual account.


![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1r494k5.png)

* * *

Link to this article: ** [here.](https://dots.crisp.help/en/article/order-archive-and-statistics-of-completed-orders-in-the-dots-delivery-app-1jwj2h4/) **