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> Use this file to discover available pages before exploring further.
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# 2.0 How to see if there were problems with the client?

*   All problem situations related to the client are indicated in the note about the user, in the order card in the **Monitoring Panel**.

    


![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_129wuny.png) 

*   This information will be displayed in the **Client's Card**.
    

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1ldrhcw.png)

*   You can also find out if there were problems in customer orders by checking them manually. To do this, go to the **Client's Card** in the **Monitoring Panel** and open each client's order - the problematic ones will be marked with an exclamation mark icon.
    

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1p96wtc.png)



Link to this article: [here](https://dots.crisp.help/en/article/how-to-see-if-there-were-problems-with-the-client-1rt2df8/)