> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 2.0 How to generate statistics on couriers' delays?

To generate statistics of couriers' delays, you can use the Order Archive in the Monitoring Panel.

To do this, go to the **Monitoring Panel → Archive → Orders**, select one of the available delay intervals in the filters - **With a delivery delay >= 5 minutes**, **With a delivery delay >= 10 minutes**, or **With a delivery delay >= 20 minutes**, and upload the report to a .CSV file.


![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_gybe3m.png)

Further, the uploaded data can be filtered by the Courier column and the received information can be processed according to your needs.

* * *

Link to this article: ** [here](https://dots.crisp.help/en/article/how-to-generate-statistics-on-couriers-delays-192xomf/) **