> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 2.0 How to find a client by phone number?

### There are two ways to find a customer by phone number:

1.   In the **Monitoring Panel**, in order to find a client by phone number, enter it in the search field. After that, you will be transferred to the **Order History** page of this client.

    
![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1uumrup.png)

2.   In the **Control Panel → Users → Customers → Customers** → in the search field enter the phone number.
 
![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_1ubg6hq.png)


Link to this article: [here](https://dots.crisp.help/en/article/how-to-find-a-client-by-phone-number-19nursm/)