> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 2.0 How is the delivery time calculated for orders placed for a certain time?

If the client specified a specific time for delivery when placing an order, the value of the **Maximum order dispatch time** is deducted from this time. The company will not be able to choose a different time when accepting an order.

![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_1swr909.png)

Link to this article: [here](https://dots.crisp.help/en/article/how-is-the-delivery-time-calculated-for-orders-placed-for-a-certain-time-1ntq35t/)*