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# 2.0 How does the automatic order distribution to the courier work?

Many factors influence the automatic distribution of orders to couriers. The situation on the roads is checked through the cartographic service, the optimal route and the courier that is most suitable for fulfilling the order are calculated.

The work of couriers can also be coordinated manually. For this, companies usually have a separate role - _a logistician_. Logisticians fully control the work of couriers and act according to the situation. 

Link to this article: ** [here](https://dots.crisp.help/en/article/how-does-the-automatic-order-distribution-to-the-courier-work-1qwl4xy/) **