> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 2.0 Data report > Cohort analysis

This page of the [report](https://dots.crisp.help/en/article/20-control-panel-settings-reports-1f0d7th/) shows the number of orders of all first customers by month, as well as the number of orders placed by the same customers in the following months. It also shows the statistics on how long customers have used the service.

To see the report, go to **Settings** and  **Reports** section in the Control Panel.

![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_182nj43.png)

# Available elements:

*   **Cohort analysis based on the number of orders.** The total number of orders placed by the first customers in a particular month, as well as the number of orders placed by the same customers in the following months.    

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1oipwcf.png)

*   **Cohort analysis based on the number of customers.** Shows the total number of new customers for each month, as well as the number of the same customers who used the service in the following months.    
 
**Note:** You can download the data in CSV format for further analysis and processing. 


Link to this article: ** [here](https://dots.crisp.help/en/article/data-report-cohort-analysis-1e8r9h9/) **