> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 2.0 Control panel. Users. Users. Users list. Create a user. Operator of the Monitoring Panel

Creating a Monitoring Panel operator allows you to add a new user who will be able to manage orders in the panel.

1. Open the **Users** section of the Control Panel.
2. Select the **Users tab => Users list**.
3. Click the **Create** button.
4. Fill in all required fields.
5. Click **Save**.

![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_1hfo4yl.png)

![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_1ccoyad.png)

# Setup requirements

* **Phone**. Phone number of the operator. This field allows you to enter only one phone number, which is specified in an arbitrary format.
_Examples_
380990000000
0980000000
||| Note: This field is mandatory.

* **Email**. The e-mail address of the operator, which is used for authorization in the Monitoring Panel.
_Examples_
name@dotsplatform.com
alex@gmail.com

* **Password**. The unique password of the user, which will be used for authorization in the Monitoring Panel. Filled in any format.

* **Status**. Select "Active".

Nickname The callsign number of the operator is indicated.
_Examples_
101
115
078

* **Name**. The username that will be displayed in all elements of the system. Filling in this field is mandatory. It is specified in an arbitrary format.
_Examples_
Sergey
Andrew
Svetlana

* **Operator** - the switch is active (access to the Monitoring Panel is required).

In the fields **I agree to the processing and transfer of personal data** and **Subscription status**, the switch must be turned on.

* **Access level.** Select Moderator.

* **The role of the moderator.** Select Call Center Operator.

* **Management in cities.** Select the city in which the current operator will work.

||| Note: The Operator role is edited in the [User Roles](https://dots.crisp.help/en/article/20-control-panel-users-users-user-roles-4z0zeg/) section. 

Link to this article: [here.](https://dots.crisp.help/en/article/20-control-panel-users-users-users-list-create-a-user-operator-of-the-monitoring-panel-yewgj0/?bust=1713535402232)