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# 2.0 Control panel. Users. Customers. SMS Log

The **SMS Log** tab allows you to view the text, status, recipient's phone number, date/time of sending and provider of all SMS messages that were sent, as well as search by the recipient's phone number.

# Settings
1. In the Control Panel, open the **Users** section.
2. Select the **Customers** section.
3. Open the **SMS Log** tab.

![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_plz4yk.png)

# Displayed items

**Search filter by status**. Allows you to search SMS according to the status - Created, Rejected, User blocked.
**Filter the period by date.** The time period during which all SMS will be displayed in the search is set.
**Filter by phone number.** Allows you to find all SMS sent to a specific client by his phone number.

# The list of sent SMS includes the following items:
* **Sending time**. The exact date and time the message was sent.
* **Phone**. Customer phone number.
* **Message**. The text of the message that was sent.
* **Provider**. The name of the provider through which the message was sent.
* **Status**. Message status (Successful, Rejected, User blocked).
* **Info**. When you click on this link, a window appears with a code that displays information about the message.

![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_1wusbwi.png)

# Search messages
1. Open the section **Users → Customers → SMS Log** in the Control Panel.
2. In the **Phone** field, enter the required phone number, in the date selection fields, specify the required time range.
3. In the drop-down list of statuses, select a message status or leave **All statuses** if you want to search among all statuses.


![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_1vonum8.png)


See also: [The procedure for diagnosing problems with SMS](https://dots.crisp.help/en/article/diagnosing-problems-with-sms-1wclt6q/)


Link to this article: [here.](https://dots.crisp.help/en/article/20-control-panel-users-customers-sms-log-11n5njj/?bust=1713274053522)