> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 2.0 Control panel. Settings. Reports

This section contains a link to a service data report. You can use reports for analytics, marketing activities planning, and performance improvement.
**Note:** The data report will only be available if your user role has the appropriate access.

![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_n6gmbc.png)

# The report in Google Data Studio consists of six pages:

*  ** [Key metrics](https://dots.crisp.help/en/article/data-report-key-metrics-xegxn4/) **    
*  ** [Operational metrics](https://dots.crisp.help/en/article/data-report-operational-metrics-wwwws/) **    
*   ** [Load schedule and shift forecast](https://dots.crisp.help/en/article/data-report-load-schedule-and-shift-forecast-10s3jfp/) **    
*   ** [Marketing report](https://dots.crisp.help/en/article/data-report-marketing-report-1ms9lhm/) **     
*   ** [RFM segmentation](https://dots.crisp.help/en/article/data-report-rfm-segmentation-7hh0zu/) **     
*   ** [Cohort analysis](https://dots.crisp.help/en/article/data-report-cohort-analysis-1e8r9h9/) **
    
[Demo report](https://lookerstudio.google.com/u/0/reporting/30b54efc-258f-4d6f-8708-6aabacd3009b/page/hzkO)

Navigate between pages using the arrows keys, or using the menu at the top of the page.


![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1hg9ztb.png)
You can see indicators for individual cities using the filter at the top of the page.


![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_5bznku.png)

To access the report, you must be authorized in the Google account, which has access. 

All pages, except for the Marketing Report, are updated once a month. Marketing metrics are updated in real-time.

**Note:** To add a link to the data report, go to **Settings** > **Integrations** > ** [Google Data Studio](https://dots.crisp.help/en/article/add-a-link-to-google-data-studio-report-zsfxky/) **.


Link to this article: [here](https://dots.crisp.help/en/article/data-report-1f0d7th/)