> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # 2.0 Control Panel The Control Panel is where most of the system settings are made. To access the Control Panel, moderators must have the appropriate access rights. Use the top menu to navigate between sections. # Main screen The main screen displays all the main elements of the Dots platform system: * **Website** - your company's website, which displays the entire assortment. * **Android and iOS apps** - a page to download client apps. * **Monitoring Panel** - login to the monitoring panel. * **Sign in for the Operator** - an extended version of the site for operators, with access to some additions that simplify the placing of orders by the operator in telephone mode. * **Telephony** - login to the personal account of the telephony service. * **Dots Business App** - restaurant app download page. * **Dots Delivery App** - courier app download page. * **Analytics** - page of the Google analytics service. ![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_u906k2.png) # Companies This section displays information about all companies in the city. This is also where companies are added, configured and deleted. || More about this section in the article at the [link](https://dots.crisp.help/en/article/20-control-panel-companies-company-management-hi0gyq/) ![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_ctowru.png) # Users This section displays a list of all service users and additional information about them. It also handles adding, editing, and other actions with users. You can create User Groups, charge them Cashback, monitor the success of sending SMS to clients, manage the Blacklist of phone numbers. ![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_1ioqrxl.png) ### The section consists of the following subsections: ###### Customers: * Customers - [learn more](https://dots.crisp.help/en/article/20-control-panel-users-customers-11fj3va/) * Customer groups - [learn more](https://dots.crisp.help/en/article/20-control-panel-users-customers-customer-groups-creating-a-group-of-customers-1e9ql4g/?bust=1712847954580) * Phones Blacklist - [learn more](https://dots.crisp.help/en/article/20-control-panel-users-customers-phone-blacklist-ev57pf/) * SMS Log - [learn more](https://dots.crisp.help/en/article/20-control-panel-users-customers-sms-log-11n5njj/) * SMS Anti-Fraud - [learn more](https://dots.crisp.help/en/article/20-control-panel-users-customers-sms-anti-fraud-ctaoeg/) ###### Users: * Users list - [learn more](https://dots.crisp.help/en/article/20-control-panel-users-users-users-list-v6plgq/) * User roles - [learn more](https://dots.crisp.help/en/article/20-control-panel-users-users-user-roles-4z0zeg/) # Marketing ### The section consists of four subsections: 1. Company promotions In this section, promotions are created and edited at the company level. There are several types of them: * [Discounts](https://dots.crisp.help/en/article/20-sontrol-panel-marketing-company-promotions-discounts-15893ro/) * [Free Delivery](https://dots.crisp.help/en/article/20-control-panel-cities-marketing-company-promotions-free-delivery-146xsz4/) * [Certificate](https://dots.crisp.help/en/article/20-control-panel-cities-marketing-company-promotions-certificate-kq5q66/) * [Custom Promotion](https://dots.crisp.help/en/article/20-control-panel-cities-marketing-company-promotions-custom-promotion-1wmdiul/) ![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_wbuzz8.png) 2. City Promotions In this section, promotions are created and edited at the city level. There are several types of them: * [Discounts](https://dots.crisp.help/en/article/20-control-panel-cities-marketing-city-promotions-discounts-1tmoivi/) * [Free Delivery](https://dots.crisp.help/en/article/20-control-panel-cities-marketing-city-promotions-free-delivery-fu3bi6/) * [Certificate](https://dots.crisp.help/en/article/20-control-panel-cities-marketing-city-promotions-certificate-13ktdq2/) ![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_18krz79.png) 3. Push Notifications This section manages the company's push campaigns. Click the **Edit** button next to the desired campaign to edit it or click **+Create** button to create a new one. ![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_qfh8ea.png) Read more about creation of push notifications [here](https://dots.crisp.help/en/article/20-control-panel-cities-marketing-push-notifications-1xtkq7c/). # Promo codes This section displays information about all promotional campaigns. Promotional campaigns contain promo codes that are generated as part of specific city or company promotions. This is also where they are added and configured. ![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_1qbrp4n.png) Learn more about how to work with promotional campaigns [here](https://dots.crisp.help/en/article/20-control-panel-cities-marketing-promo-codes-general-tab-4k8vbq/). # Settings This section is intended for setting up all the main functionality of the Dots Platform system. Here you can configure your website, apps, integrations, cashback and more. Just select the desired section and go to its settings. ![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_1v1qtf3.png) 1. More about **Cities** [here](https://dots.crisp.help/en/article/20-control-panel-editing-a-city-general-1k1jysd/). 2. More about **Interfaces**: * Color scheme - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-interfaces-color-scheme-ajiixm/). * Web: Graphics - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-interfaces-web-graphics-1ngkmdm/) * Web: Main Page - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-interfaces-web-main-page-x21hzn/) * Web: Apps - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-interfaces-web-apps-13f795x/) * Web: SEO - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-interfaces-web-seo-330dw/) * Rules - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-interfaces-rules-1a7ft44/) * Privacy policy - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-interfaces-privacy-policy-arnrck/) * Zoning feature - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-interfaces-zoning-functionality-xhmi41/) * Filters - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-interfaces-filters-dpffhl/) .* Favorites - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-interfaces-favorites-rp6cyg/) * Types of receiving - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-interfaces-types-of-receiving-eanlqi/) * Checkout - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-interfaces-checkout-14oiijx/) * Ordering apps - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-interfaces-ordering-apps-1s6y3az/) * Delivery apps - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-interfaces-delivery-apps-1xotcot/) 3. Read more about **SMS** settings [here](https://dots.crisp.help/en/article/20-control-panel-settings-sms-1z0kymd/) 4. More about **Cashback**: * General - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-cashback-general-m5rlxf/) * Cashback webpage - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-cashback-cashback-webpage-1bmlwyu/) 5. More about **Taxes**: * General - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-taxes-general-1eg1zvl/) * List of Taxes - [learn more](https://dots.crisp.help/uk/article/panel-keruvannya-nalashtuvannya-podatki-spisok-podatkiv-iq7sye/) 6. More about **Tips**: * General - [learn more](https://dots.crisp.help/en/article/20-control-panel-settings-tips-general-1lu9jap/) 7. **Integrations** - [read more](https://dots.crisp.help/en/article/20-control-panel-settings-integrations-1x2kmih/) 8. **Languages** - [read more](https://dots.crisp.help/en/article/20-control-panel-settings-languages-2ax0vx/) 9. **Reports** - [read more](https://dots.crisp.help/en/article/20-control-panel-settings-reports-1f0d7th/) 10. More about **Payments**: * General - read more*link * Native payment with SDK - read more*link * Provider Merchants - read more*link 11. **Cartography** - [read more](https://dots.crisp.help/en/article/20-control-panel-settings-cartography-5qxdfq/) 12. **System** - [read more](https://dots.crisp.help/en/article/20-control-panel-settings-system-1x3hrcg/) # Additional buttons ![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_1ldtbc6.png) * **Change theme**. Changes the light interface theme to dark. ![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_1xmb5x9.png) * **Knowledge base link**. Dots Platform knowledge base with all instructions on using the system is available at this link. ![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_kgkeiq.png) * **Language button**. Allows you to change the language of the Control Panel. ![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_vtgqef.png) * **Quick access** to the most frequently used system modules and integrations. ![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_ed80ob.png) * **User profile settings**. Changing the current user password. ![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_1ny0slz.png) * **Support chat**. Support chat for Dots Platform partners, which allows you to ask questions at any time to managers of the Dots Platform support team. The team is available daily from 9:00 a.m. to 8:00 p.m., so if you have a question that you haven't found the answer to in the articles, contact us, we're always happy to help! ![](https://storage.crisp.chat/users/helpdesk/website/3c7680cb850c3200/image_1p6rkh7.png) Link to this article: [here](https://dots.crisp.help/en/article/20-control-panel-1sgs94u/)