> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 2.0 Change the delivery address in the Monitoring Panel

If the customer’s address was determined incorrectly, you can manually specify the coordinates of the address and change the cost of delivery.

To change the delivery address, open the full order card in the Monitoring Panel and click **Edit address**.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_18zadu2.png)

### Then fill in the following fields:

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_15hh9sz.png)

*   Street (street name only).    
*   Number (street number only).    
*   Apartment (apartment number).    
*   Floor (floor number).    
*   Note (address note).
    
If necessary, you can specify the coordinates manually. To do this, select the **Set coordinates manually** checkbox, specify the location and click **Find**.

### In addition, you can specify additional parameters:
*   **Distribute automatically.** After changing the delivery address, the order will be automatically distributed to the most suitable courier.    
*   **Use the manually indicated price.** Delivery cost will be equal to the value specified in the Delivery cost field, regardless of the distance.    
*   **Do not notify courier.** After changing the delivery address, the courier will not be notified in the app.    
* Click **Save** to save changes.


Link to this article: ** [here](https://dots.crisp.help/en/article/change-the-delivery-address-in-the-monitoring-panel-fgw1s7/) **