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# 2.0 Change the assigned courier in the Monitoring Panel

This function allows you to quickly assign or change a courier in cases of need or force majeure.

To change a courier, go to the Monitoring Panel and find the required order card. Then click **Change** next to the courier's name and call sign in the quick action bar.

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_1900hvi.png)

After that, you’ll see a window which allows you to select the following parameters:

![](https://storage.crisp.chat/users/helpdesk/website/6325f71679373400/image_hgaomz.png)

*   Courier fleet    
*   Courier status    
*   Courier himself
    
### Below are the following options:
*   **Do not merge with other orders.** Disables the possibility of merging this order with other orders.    
*   **Do not change the courier for this order automatically.** Eliminates the possibility of changing the courier when changing the preparation due time, etc.    
*   **Redistribute to an available courier.** In cases where the assigned courier cannot deliver the order, it will be automatically assigned to the most suitable courier.    

**Note:** When distributing an order to a courier who’s offline, he will be able to work with it, but will remain offline.
**Note:** If a courier has not been assigned, then when you click **Change**, the same window for assigning a courier will appear.


Link to this article: [here](https://dots.crisp.help/en/article/change-the-assigned-courier-in-the-monitoring-panel-11x54fq/)