> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dots.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 2.0 Access to Reports in Control Panel

The user cannot view the Report in the Control Panel in such cases:

*   The user has limited access;
    
*   The user is using the wrong Gmail account in the browser _(not the one they are configured to access)_. 
     



Link to this article: ** [here](https://dots.crisp.help/en/article/access-to-reports-in-control-panel-dgxb4y/) **