Why the order may not be distributed to the nearest courier?
Many factors influence the automatic distribution of orders between couriers. The situation on the roads is checked through the cartographic service, the optimal route is calculated and the courier, most suitable for fulfilling the order.
Automatic distribution of orders works correctly in 98% of cases, but there may be factors due to which the order can be redistributed to not the nearest courier.
There may be a traffic jam on the courier's path.
The courier may lose the GPS signal.
The courier may lose access to the Internet.
The courier may have a faulty phone.
The courier may have the geolocation setting for the application turned off in the mobile phone settings.
The courier's location may be incorrectly determined by the map service.
There may be problems on the mobile operator side.
The work of couriers can also be coordinated manually; for this, companies usually have a separate role - a logistician. Logisticians fully control the work of couriers and act according to the situation.
Link to this article: here
Automatic distribution of orders works correctly in 98% of cases, but there may be factors due to which the order can be redistributed to not the nearest courier.
There may be a traffic jam on the courier's path.
The courier may lose the GPS signal.
The courier may lose access to the Internet.
The courier may have a faulty phone.
The courier may have the geolocation setting for the application turned off in the mobile phone settings.
The courier's location may be incorrectly determined by the map service.
There may be problems on the mobile operator side.
The work of couriers can also be coordinated manually; for this, companies usually have a separate role - a logistician. Logisticians fully control the work of couriers and act according to the situation.
Link to this article: here
Updated on: 07/07/2023
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