Articles on: F.A.Q.
This article is also available in:

Release of the new application design

The design of the application has been completely rethought and updated. This made it more convenient to use and contributed to the conversion rate. In addition, a dark theme is now available in the application.


The side menu of the application contains the following sections:



Profile

My addresses

Cashback

Active orders

Order history

Notifications

Support

Settings

About the service



The Profile section contains the user's name and phone number.



The My Addresses section contains all the addresses where this user placed an order.



The Cashback section contains the history of cashback accrual.



The Active Orders section displays all currently active orders.



The Order History section contains all orders made by the user (both successful and cancelled).



The Notifications tab receives notifications of all changes regarding orders, as well as promotional push notifications.



On the Support tab, you can contact the support operator of the service.



On the Settings tab, you can select the display theme, the application language, and delete your account.



The About tab contains information about the app version and a link to the privacy policy.



At the top of the screen of the company, there are links to reviews, information about the speed and cost of delivery, and information about the company.



When you click on the Reviews section button, you can see all moderated reviews.




The Delivery Speed section displays information about the average delivery time for orders.




The Delivery cost section contains information about the cost of delivering orders.



The Info section contains information about the company - address, delivery area, order acceptance schedule, payment and receiving methods.


Below are banners of current promotions located. When you click on the banner, detailed information about the promotion is displayed.




To place an order, you must add the selected products to the cart by clicking on the “Add” button in the product card or by long pressing on the product card.



When you go to the Cart, you will see a list of all added items and packaging, a scale for the amount of the order required to receive free delivery, as well as recommended dishes. At this stage, you can increase the number of items that have already been added to the cart.




When proceeding to Checkout, the following fields are displayed for filling in information:



The method of receiving the order and the calculated cost of delivery.

Choice of receiving time.

Customer data: customer name, phone number, number of persons, order note.

The field for applying the promo code.

The field for applying cashback.

Choice of payment method and "Change" field in case of cash payment.

"Confirm" button.






Once an order has been placed, it is recorded in the system. Further work with the order takes place in the Monitoring Panel, the restaurant panel and the courier application. The placed order is displayed in the client's application, on the Active Orders tab, where the client can view it or cancel it if necessary.


Link to article: here

Updated on: 08/07/2023

Was this article helpful?

Share your feedback

Cancel

Thank you!