Why can't the company change the dispatch time?
The company cannot change the dispatch time if the client has placed an order for a specific time, since the remaining time may not be enough for the courier to deliver the order at a convenient time for the client.
If such a need is objective and occurs systematically, it is recommended to review the logistics settings in the Control Panel → City→ Logistics, in particular the parameters of the Maximum delivery time and the Minimum order pickup time, in order to prevent such difficulties in the future.
Link to this article: here
If such a need is objective and occurs systematically, it is recommended to review the logistics settings in the Control Panel → City→ Logistics, in particular the parameters of the Maximum delivery time and the Minimum order pickup time, in order to prevent such difficulties in the future.
Link to this article: here
Updated on: 12/07/2023
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